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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 22,000 customers regain power from storm related outages.  We now have 98% percent of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

What is a PSPS?

During high-risk wildfire weather conditions, PSE will take proactive steps to ensure safety while balancing the reliable delivery of energy to our communities. One tool we may use is temporarily shutting off power lines to help prevent wildfires from starting. This is called a Public Safety Power Shutoff (PSPS), and it’s a measure of last resort to keep you and your community safe.

What you should know:

  • PSE will communicate with impacted customers in advance of and during a PSPS.
  • PSPS could be used anywhere in PSE’s service area if a combination of dangerous conditions are forecast, however, customers in areas at higher risk for wildfire are more likely to experience PSPS.
  • PSE will consider PSPS when weather and fire experts forecast dangerous conditions, including strong winds, very dry vegetation, and low humidity.
  • We will only restore power when it is safe to do so – after the weather has passed and crews can inspect the impacted power lines and make any needed repairs. This could take several days if damaging winds occur, and we want you to be prepared.
  • What to expect – from a PSPS ‘watch’ to power restoration

  • How to get PSPS updates

  • How to prepare for PSPS

Frequently asked questions
outages
Public Safety Power Shutoff (PSPS)
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Find updates and alerts about potential PSPS impacting your area.

PSE alerts and advisories  

PSE Outage Map  

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Need to update your PSE account contact information? Sign in to your PSE account or call Customer Care at 1-888-225-5773.

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